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Refund Policy
Eligibility for Refund:
- To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Only regular-priced items are fully refundable; sale items will be refunded at the discounted price you paid, not the original price.
- Gift cards are non-refundable.
How to Request a Refund: To initiate a refund, please contact our customer service team at info@makeupbynikkilarose.com with your order number and details about the product you are returning. We will provide you with the necessary instructions.
Refund Process:
- Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [specify time, e.g., 7-10 business days].
Additional Information:
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping may be deducted from your refund.
- Please consider tracking for return shipping as we cannot guarantee that we will receive your returned item.
If you have any questions about our refund policy, please feel free to reach out at [Contact Information].